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- Rental Excellence with Machine IQ Telematics (Truan Equipment)
Rental Excellence with Machine IQ Telematics
With over 165 five-star Google reviews, Truan Equipment has established itself as a trusted name in equipment rental and sales for the Southeastern United States. A cornerstone of their successful strategy has been the implementation of Machine IQ to monitor fleet performance, safeguard equipment, and deliver proactive service across their rental network.
Truan Equipment at a Glance
- Full-line construction equipment sales and rental business in operation since 2013
- 20 employees managing 22 equipment rental locations in Tennessee, Kentucky, Georgia, Virginia, and North Carolina
- Customers include: DIY homeowners, plumbing companies, site prep contractors, large earthmoving operations and long-term development projects
- 100+loaders and compact excavators in Machine-IQ powered fleet
- 5 stolen loaders recovered thanks to Machine IQ
Managing a Dynamic Rental Operation Across Multiple Remote Locations
As Truan Equipment’s Operations Coordinator Kendall Casebier will tell you, managing a rental fleet across 22 remote locations presents its share of unique operational challenges. His team can’t always get eyes on machines when issues arise, and having equipment stationed at partner locations means security is always a concern.
“When running a rental company, you’re always going to need new equipment over time” Kendall said. “Having Machine IQ integrated in new units has been a real game changer, especially for equipment we don’t have immediate access to - like machines at our satellite locations that are on longer-term rental agreements.”
Using Machine IQ, Kendall can keep a pulse on the 100+ Bobcat rental units in the field. Near real-time fault code notifications delivered directly to his inbox provides a much clearer assessment of the issue, eliminating the uncertainty of a customer’s interpretation.